Return Policy

At Kapda Design, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we accept returns under the following conditions:

  1. Return Eligibility
  • Returns are accepted within 3 days of receiving your order.
  • Items must be unused, unwashed, and in their original condition with tags attached.
  • Custom or sale items are not eligible for return.
  1. How to Initiate a Return
  • To start a return, please contact our customer support team at kapdadesign@gmail.com with your order number and the items you wish to return.
  • We will guide you through the return process and provide the necessary instructions.
  1. Return Shipping Costs
  • Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item.
  1. Refund Process
  • Once we receive your return and verify its condition, we will process your refund to the original payment method.
  • Please note, shipping fees are non-refundable.
  1. Damaged or Incorrect Items
    If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order with video of parcel opening, and we will arrange exchange at no additional cost to you.

Thank you for shopping with Kapda Design! If you have any questions, feel free to reach out to our customer support team.