Refund Policy

At Kapda Design, we strive to ensure you're completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

  1. Refund Eligibility
  • We offer refunds for items that are unused, unwashed, and in their original condition with tags attached.
  • Refunds must be requested within 14 days of receiving your order.
  • Custom or sale items are not eligible for a refund.
  1. How to Request a Refund
  • To request a refund, please contact our customer support team at kapdadesign@gmail.com with your order number and details of the item you'd like to return.
  • We will provide you with instructions on how to return your items.
  1. Refund Process
  • Once we receive the returned item and confirm its condition, we will process your refund.
  • Refunds will be issued to the original payment method.
  • Please note, shipping charges are non-refundable.
  1. Damaged or Defective Items
    If you receive a damaged or defective item, please contact us within 3 days of delivery, and we will arrange replacement of product.

Thank you for shopping with Kapda Design! If you have any questions or concerns, feel free to reach out.