Exchange Policy

At Kapda Design, we want you to love your purchase. If you're not completely satisfied, we're happy to help with an exchange!

  1. Eligibility for Exchange
  • Exchanges are accepted within 3 days of receiving your order.
  • Items must be unused, unwashed, and in their original condition with tags still attached.
  • Custom or sale items are not eligible for exchange.
  1. How to Exchange
  • To initiate an exchange, please contact our customer support team at [kapdadesign@gmail.com] with your order number and details of the item you'd like to exchange.
  • We will guide you through the process and provide a return shipping label (if applicable).
  1. Exchange Process
  • Once we receive the returned item and inspect its condition, we will process your exchange for the desired size, color, or style.
  • Shipping charges for the new item will be covered by you, unless the exchange is due to a defect or error on our part.
  1. Damaged or Defective Items
    If you receive a damaged or defective item, please contact us within 3 days of delivery, and we will arrange for a replacement.
  2. Final Sale
    Items purchased during sales or promotions marked as "Final Sale" cannot be exchanged.

Thank you for shopping with Kapda Design! We’re here to ensure you have a smooth and pleasant experience. If you have any questions, don’t hesitate to reach out.